Returns

There is a problem with my order

We want our customers to be 100% happy with everything they receive from us. Of course, occasionally, mistakes do happen (we are only human)!

We ask that you check your order carefully on receipt. If there is a problem please contact us via email on orders@oopsadaisyuk.com within 30 days and we will happily rectify any issue.

I’ve written my address wrong and now its being returned to you!

Can I get a refund / exchange?

We want you to be totally happy with your Oops a Daisy products, so we gladly accept returns and exchanges if you are not 100% satisfied. Please email us on orders@oopsadaisyuk.com if you have any problems with your order.

Conditions of return:

You must contact us within 14 days of delivery, and ship items back within 30 days of delivery in the condition they were received.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Can you make me a custom stencil?

Unfortunately, due to the time involved, we are not able to offer a custom stencil service.

Coupon codes

You are only able to use one coupon code at any time. They should be added at the time of checkout into the “coupon code” box. We cannot apply these after the order has been processed.

Contact us

Email: orders@oopsadaisyuk.com
Address: Unit D2, Harlow Business Centre, Lovet Road, Harlow, CM19 5AF, UK
Instagram: @oopsadaisyuk